Voice AI for hourly workforces

Voice AI for Employee Lifecycle Automation

Jaluru's AI talks to your crew on the phone, from the first screening interview to the exit interview, and keeps them and their managers informed by text and email. Built for high-turnover employers in restaurants, hospitality and retail.

200+sites live
20,000+crew covered
180,000+conversation turns a month
24/7answered on the first ring
A restaurant crew member in a cap and uniform talking on her mobile phone
Built for people who work shifts

No app. No login. Just a phone call.

Crew don't need to be trained on a new system. It's just a phone call or a text message.

  • Any phone. A mobile, a landline, or someone else's phone with their employee number.
  • Their moment. They reply to a text when they have five minutes, and the AI rings straight back.
  • Their words. Speaking is easier than typing, especially in a second language.
Absence & Sickness Tracking

The absence line that always answers

Crew ring one number, day or night. The AI is trained on food safety rules, sick pay legislation and every type of absence: sickness, unplanned parental care, bereavement, medical appointments and more. It tells the store straight away so cover can be arranged.

  • No grey area about notice. The AI picks up instantly, 24 hours a day, so it is clear how much notice was given and whether the absence is authorised.
  • Paperwork done. Self-certification forms and sick pay reports are produced automatically.
  • Less absence. Transparency is a deterrent to anyone thinking they can take advantage of the new statutory sick pay legislation.
Absence & Sickness Tracking
Absence report · sent 06:16
Sam Taylor · Riverside
Reported Tue 06:12 · shift 10:00 · 3 hrs 48 mins notice
TypeSickness Unauthorised: under 4 hrs notice
ReasonVomiting since 02:00
Food safety48-hour exclusion applies
Expected backThu 8 Oct, once symptom-free for 48 hours
PaperworkSelf-certification form sent to Sam
Absences, last 12 months3 informal meeting due
Absence Management

Return to Work, without the diary

The day before someone is due back, the AI texts them. They reply RETURN when they have five minutes, and the AI rings them for their Return to Work conversation.

  • No meetings to schedule. Store managers get the finished report by email.
  • Attention where it is needed. Each report is scored, so routine absences stay routine and concerns stand out.
  • Your policy, applied fairly. Trigger points for informal meetings and warnings are tracked for you.
Absence Management
Riverside RestaurantsText message
Today 09:41
Riverside here. Hope you're feeling better. Reply RETURN when ready for your Return to Work call, or call back if still absent (4 hrs notice).
RETURN
Louise is calling you now…
Recruitment Screening

A proper first interview for every applicant

Upload applications and the AI interviews each person by phone: the same core questions for everyone, role-plays, and questions written from their own application.

  • Managers' time goes on the best conversations. Each applicant arrives with a scorecard and an interview brief.
  • Fair by design. Accent, fluency and nerves are never scored, and every score needs evidence.
  • People decide. There is no "reject". Your team makes every hiring decision.
Recruitment Screening
Screening assessment
Recommend for interviewWeighted score 4.1 out of 5
ValueScoreEvidence from the call
Serve5Offered a fresh meal and an apology before the customer asked.
Teamwork4Covered a colleague's close at their café job twice last month.
Reliability4Walks to work. Checked the late finish against college.
Integrity3Hesitated when asked to clock a friend out early.
The voice AI

A conversation, not a phone menu

Jaluru is built on the latest conversational voice AI. People talk to it the way they talk to a colleague.

Fast, natural speech

Low-latency voice AI replies at the pace of real conversation, and stops to listen when someone interrupts.

Trained on your policies

Trained on food safety rules and absence and wellbeing policies, then customised to your business through your own knowledge base.

It probes

A vague or evasive answer gets a polite follow-up question. A web form would just accept it.

Your voice, their language

Choose from a range of voices and regional accents. The AI supports people who speak English as a second language.

Always on, always consistent

Available 24/7, with the same questions and the same rules for everyone, on every call.

Every call becomes a report

Within minutes each conversation is summarised, scored and sent to the right people, with the transcript on file.

More about the voice AI

See it in action

Two minutes on how Jaluru works

Watch an absence call from start to finish: the conversation, the report the manager receives, and the Return to Work call that follows.

96%

of crew prefer talking to AI about these things. Many valued the private, one-to-one format, feeling it gave them a safe and comfortable space to speak openly.

“Unlike group meetings where people may be shy, this call format allows individuals to comfortably share their problems.” Crew member, from 172 crew surveyed after their call
30%

Restaurants using Jaluru are seeing absence rates drop by as much as 30%.

“Finally, we can enjoy consistent absence tracking across all our stores, 24/7.”

HR Manager

“Jaluru saves admin time and money, and reduces crew absences too!”

Franchise Owner

How it works

Live in 7 to 10 days

We set you up

A dedicated phone number, your AI's name and voice, and emails and reports in your branding.

You add your policies

Upload your handbook and your crew list. The AI learns your rules and who works where.

The AI talks to your crew

They ring in, or reply to a text when they are ready for a call. No app, no login, no training.

Managers get answers

Reports by email within minutes, and a dashboard of trends across every site.

Privacy and security

We take privacy and security seriously

Absence calls and interviews contain personal and health information. Jaluru is built to handle it carefully.

Stored and analysed in the UKRecords are held in London, and AI analysis of transcripts runs in the UK.

Protected accessTwo-step sign-in for every user, and every report PDF is password protected.

People make the decisionsThe AI records, summarises and flags. Managers decide what happens next.

GDPR erasure built inRemove a person's data in one step, with a confirmation you can forward to them.

Penetration testedRegular security testing of the live platform, with no critical or high findings in the latest test.

Clear contractsA Data Processing Addendum, plain-English privacy notices, and a sub-processor list on request.

How we protect your data

Pricing

Simple pricing, no minimum term

A monthly licence per site, then pay only for completed conversations.

Platform

£30 per site per month
plus £750 one-off setup

Absence

£2.90 per absence call
£5.90 per Return to Work report

Surveys and screening

£8.50 per report
surveys, exit interviews and applicant screening

Full pricing

See it with your own policies

A 30-minute demo, with a test line you can ring yourself. Most customers are live within 7 to 10 days.