Quick-service restaurants

Built in the kitchen: voice AI for QSR operators

Jaluru started in quick-service restaurants and runs in more than 200 sites today. It understands shifts, crew, food safety and the pace of the job.

A smiling crew member holding a takeaway bag at the counter of a quick-service restaurant
The problems we hear

Thin margins, young teams, constant change

The 5am sick call

A shift manager takes a call on the store phone in the middle of breakfast, and the details get lost.

Food safety

Someone with a stomach bug must stay away for 48 hours. Applying that rule properly depends on asking the right questions.

Return to Work backlog

Meetings that should follow every absence are the first thing dropped on a busy week.

Applicant volume

Hundreds of applications a month, and managers with no time for first interviews.

Engagement surveys

Crew check-ins that are meant to happen for everyone, and happen for some.

Turnover

High turnover is normal, but nobody knows which stores lose people for reasons they could fix.

Food safety

The 48-hour rule, applied properly

When someone reports vomiting, diarrhoea or another excluding symptom, the AI explains the exclusion, works out the earliest safe return, and marks the report for the manager.

  • Asks the right follow-ups. "Flu" or "a bug" is not enough to decide; the AI asks about actual symptoms.
  • Configurable. Set the excluding symptoms to match your own food safety policy.
  • Visible. Food safety risk is shown in red on the report the restaurant receives.
  • Fits the shift pattern. Crew can take survey and Return to Work calls while clocked in.
200+sites live in the UK
20,000+crew covered
180,000+conversation turns a month
7-10 daystypical time to go live
Privacy and security

We take privacy and security seriously

Absence calls and interviews contain personal and health information. Jaluru is built to handle it carefully.

Stored and analysed in the UKRecords are held in London, and AI analysis of transcripts runs in the UK.

Protected accessTwo-step sign-in for every user, and every report PDF is password protected.

People make the decisionsThe AI records, summarises and flags. Managers decide what happens next.

GDPR erasure built inRemove a person's data in one step, with a confirmation you can forward to them.

Penetration testedRegular security testing of the live platform, with no critical or high findings in the latest test.

Clear contractsA Data Processing Addendum, plain-English privacy notices, and a sub-processor list on request.

How we protect your data

See it with your own policies

A 30-minute demo, with a test line you can ring yourself. Most customers are live within 7 to 10 days.