Voice AI for hospitality teams that never close
Hotels, pubs, restaurants and caterers run on shift workers, seasonal hiring and early starts. Jaluru gives every one of them a consistent voice to talk to, at any hour.
Late nights, early starts and seasonal peaks
Absence at awkward hours
Someone rings in sick at 5am for a breakfast shift. Who takes the call, and who tells the duty manager?
Seasonal recruitment
Christmas and summer bring a wave of applicants, and little time to interview them properly.
A multilingual workforce
Many of your people speak English as a second language and find forms harder than conversation.
Dispersed sites
Managers on different sites apply the same absence policy in different ways.
Quiet resignations
Good people leave without saying why, and the reasons repeat.
Paperwork
Self-certification forms, Return to Work records and sick pay reports all done by hand.
One AI across the crew member lifecycle
Recruitment Screening
Phone interviews for every applicant, ready for seasonal peaks, with role-plays for customer-facing roles.
Screen applicantsCrew Surveys
Short voice check-ins that front-of-house and kitchen teams can take on shift.
Listen to your teamAbsence & Sickness Tracking
Absence reported and timed at any hour, the duty manager told at once, and Return to Work calls done automatically.
Take control of absenceExit Interviews
Learn why people leave, site by site, before the next season.
Understand turnoverOne policy, applied the same way everywhere
Jaluru applies your notice period, your absence triggers and your questions identically at every site, and shows you the result in one place.
- Your handbook. The AI answers questions from your own policies.
- Food safety aware. Kitchen staff with excluding symptoms are told when they can safely return.
- Group view. Absence and survey trends across every site, with outliers highlighted.
- Branded. Calls, texts, emails and reports carry your name, not ours.
We take privacy and security seriously
Absence calls and interviews contain personal and health information. Jaluru is built to handle it carefully.
Stored and analysed in the UKRecords are held in London, and AI analysis of transcripts runs in the UK.
Protected accessTwo-step sign-in for every user, and every report PDF is password protected.
People make the decisionsThe AI records, summarises and flags. Managers decide what happens next.
GDPR erasure built inRemove a person's data in one step, with a confirmation you can forward to them.
Penetration testedRegular security testing of the live platform, with no critical or high findings in the latest test.
Clear contractsA Data Processing Addendum, plain-English privacy notices, and a sub-processor list on request.
See it with your own policies
A 30-minute demo, with a test line you can ring yourself. Most customers are live within 7 to 10 days.