What we are learning
Notes from the Jaluru team on voice AI, absence, engagement and hiring in hourly workforces.
Fair AI screening for high-volume hiring
An AI that interviews job applicants has to be fair, and has to be seen to be fair. The rules we built our Recruitment Screener around.
ReportsWho was off last Halloween?
Absence history is a planning tool. Looking back at last year's peak days tells you where this year's gaps will be.
ProductWhy we stopped redialling people
Our AI used to ring back up to five times when someone missed a call. We measured it, then removed it. One call, then a text.
Exit interviewsWhat to ask in an exit interview (and who should ask it)
Eleven questions for leavers in hourly work, and why the answers are better when a manager is not the one asking.
SurveysHearing every team member, not just the loud ones
Engagement surveys reach the people who like filling in surveys. Voice check-ins reach the part-timer on weekend closes too.
AbsenceFrom policy PDF to consistent practice
Most employers have an absence management policy. Few apply it the same way in every store. Automating the counting changes that.
AbsenceReturn to Work meetings that actually happen
Everyone agrees Return to Work conversations reduce absence. Most never take place. Letting the crew member choose the moment changes that.
Voice AIWhy a phone call beats a web form
Online surveys record what people are willing to type. A conversation finds out what they mean. What we have seen from thousands of calls.
AbsenceThe 48-hour rule, explained and automated
Food handlers with certain symptoms must stay away for 48 hours. Applying that rule well depends on asking the right questions at 5am.
See it with your own policies
A 30-minute demo, with a test line you can ring yourself. Most customers are live within 7 to 10 days.