Retail

Voice AI for store teams

Retail runs on part-time colleagues, weekend shifts and peak-season hiring. Jaluru handles the conversations that store managers never have enough time for.

Two store colleagues in aprons smiling in a supermarket aisle
The problems we hear

Many stores, many part-timers, not enough hours in the day

Shift cover

An absence reported late, or to the wrong person, leaves a store short on its busiest day.

Peak-season hiring

Hundreds of temporary colleagues to recruit in a few weeks.

Store managers stretched

Return to Work meetings and check-ins compete with running the shop.

Uneven absence

Some stores have twice the absence of others, and head office finds out months later.

Unheard colleagues

Part-timers and weekend staff rarely complete an online survey.

Leavers

Temporary and student staff leave in waves, and nobody asks why.

Visibility for head office

See absence across the estate, today

The Absence Snapshot shows who is off and who is due back in every store. Custom reports rank stores and colleagues over any date range.

  • Plan for peaks. Look back at who was off over last year's peak weeks before writing this year's rota.
  • Consistent treatment. The same questions and the same policy for every colleague.
  • No app to install. Colleagues use their own phone: a call and a text.
  • Your policies. The AI answers colleague questions from your handbook.
200+sites live in the UK
20,000+crew covered
180,000+conversation turns a month
7-10 daystypical time to go live
Privacy and security

We take privacy and security seriously

Absence calls and interviews contain personal and health information. Jaluru is built to handle it carefully.

Stored and analysed in the UKRecords are held in London, and AI analysis of transcripts runs in the UK.

Protected accessTwo-step sign-in for every user, and every report PDF is password protected.

People make the decisionsThe AI records, summarises and flags. Managers decide what happens next.

GDPR erasure built inRemove a person's data in one step, with a confirmation you can forward to them.

Penetration testedRegular security testing of the live platform, with no critical or high findings in the latest test.

Clear contractsA Data Processing Addendum, plain-English privacy notices, and a sub-processor list on request.

How we protect your data

See it with your own policies

A 30-minute demo, with a test line you can ring yourself. Most customers are live within 7 to 10 days.